Page 41 - Annual Training Class 4_7 classroom 20-21

Situations that can lead to a disciplinary investigation include:

 A DVSA re-examination of a recently tested vehicle that shows an incorrect

pass or fail decision.

 An observed test where a vehicle is submitted for examination by a ‘mystery

shopper’ (a person posing as a customer) to check the NTs testing methods

and /or standards.

 An unobserved test with a vehicle presented with induced defects. This

means leaving the vehicle at the VTS and collecting it later that day to check

the NTs testing methods and/or standards.

 An observed test when DVSA has asked for test procedures to be

demonstrated by an NT and these procedures have proved unsatisfactory

 Other more involved investigations where DVSA believe there may be

significant abuses, which may include hidden surveillance of sites offering

MOT tests.