Page 80 - مهارات العرض والتقديم
P. 80
05 07
Clear Feelings
Expectations رعاشملا ىلع ظافحلا
تاعقوتلا ةلباقم Exhibiting empathy is a
No one likes to be sign of an alert & aware
surprised with new or manager who can easily
conflicting requirements establish trust with staff
06 08
Conflict Perceptions
Resolution and Beliefs
تاعزانملا لح ناميلاا و كاردلاا
Dealing with issues head- Perception is even more
on and resolving disputes important than reality
fairly and quickly Frequent & honest
communication will go a
long way
