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10/6          W01/March 2017  Award in General Insurance



                        B4 Requirements on soundness of judgment

                        In respect of soundness of judgment, the individual should show an adequate degree of balance,
                        rationality and maturity, demonstrated in conduct and decision-making, especially with respect to
                        previous business practices.
                        In addition, there should not be evidence of deceitful conduct in any previous business practice which
                        would raise concerns about the individual’s methods of conducting business.

                        B5 Requirements on knowledge and experience of key functionaries

                        The knowledge and experience of the individual subject to the ‘fit and proper’ requirements should be
                        sufficient for sound and prudent management and decision making and should be maintained at an
                        adequate level. In this assessment the qualifications and experience of other functionaries could be
                        taken into account as a complementary factor. Nevertheless, the knowledge and experience of the
                        individual should be at an adequate minimum level.
                        Collectively knowledge and expertise of key functionaries should at a minimum relate to:

                        • professional management of an organisation;
                        • rules and regulations applicable to the insurer;
                        • insurance products and markets;
                        • financial and actuarial aspects such as financing, investments and financial markets, actuarial
                          principles and reinsurance;
                        • administrative organisation, internal control, information technology and risk management;
                        • financial accounting and reporting; and
                        • outsourcing arrangements.


                        C     Internal control system                                                            Reference copy for CII Face to Face Training


                        C1 Risk management framework


                        The essence of insurance is the pooling and spreading of risk to mitigate the risk of adverse financial
                        consequences to individuals and businesses. For this reason, a thorough understanding of risk types,
                        their characteristics and interdependencies, and their potential impact on the business is essential for
                        insurance companies.
                        It is vital that an insurer has a competent understanding of risk and implements sound risk management
                        practices. The ultimate aim of insurance is to create and protect value for policyholders while using
                        capital resources efficiently.
                        There are a number of commonly used terms to describe the process of identifying, assessing,
                        measuring, monitoring, controlling and mitigating risks. We will use the generic term risk management in
                        describing these activities.

                        Risk management involves the assessment of all reasonably foreseeable material risks that an insurer
                        faces. One result is that decisions regarding risk management and capital allocation can be co-ordinated
                        for maximum financial efficiency and, from a supervisory viewpoint, the adequate protection of
                        policyholders. A fundamental aspect of risk management is a primary focus on the actions that an
                        insurer takes to manage its risks on an ongoing basis to ensure that they are the risks it intends to retain
                        both individually and in aggregate. Risk management also involves the rigorous enforcement of risk
                        standards, policies and limits.
                        Risk management is an acknowledged practice and has become an established discipline and function
         Risk management is
         an acknowledged  assuming a much greater role in many insurers’ everyday business practices.
    10   practice       Risk management processes being developed today increasingly use internal models and sophisticated
    Chapter             risk metrics to translate risk identification into management actions and capital needs. Such an
                        approach typically adopts a total balance sheet approach where the impact of total of material risks is
                        fully recognised on an economic basis. A total balance sheet approach reflects the interdependence
                        between assets, liabilities, capital requirements and capital resources, and identifies a capital
                        allocation, where needed, to protect the insurer and its policyholders and to optimise capital returns to
                        the insurer.
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