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HOSPITALITY









                                           MICRO-CREDENTIAL -
                                           FOOD AND BEVERAGE SERVICES


                                           Level:   3
                                                                                       EXCELLENT FOR OUR
                                           Credits:  17     Cost     $POA               “3-STEP DELIVERY”
                                                                                      METHOD – ASK US HOW!

                                           - Programme #: 127743

                                           The aim of this micro-credential is to provide learners with the skills to work in
                                           hospitality, retail or travel and tourism. Learners will develop skills in communication,
                                           sales and customer service, and gain knowledge of essential safe work practices
                                           and food and safety requirements.

                                           This micro-credential targets learners currently in high school (Gateway
                                           programme), unemployed, youth/rangatahi (16-19 years), those graduating from
                                           Hospitality and Customer Service micro-credential, those wishing to change career
                                           or re-enter the workforce, or those with disabilities who want to prepare themselves
                                           for entering the workforce.

                                           Graduates of this micro-credential will be able to:
                                           •   Maintain a safe and secure environment for people in the hospitality and retail
                                              industry.
                                           •   Work safely with food items.
        LOOKING FOR SOMETHING ELSE?
        Our Correspondence selection       •   Communicate effectively.
        can help you with Individual Units,   •   Interact with customers and respond to enquiries about products and services.
        Short-Course Packages &            •   Apply legislation within a retail environment.
        Micro-Credentials - all ready for you
        to check out on pages 57-79.       NZQA unit 18497 v9 | 8 credits
                                           Demonstrate knowledge of culinary products and terms

                                           NZQA unit 168 v7 | 4 credits
                                           Demonstrate knowledge of food contamination hazards, and control methods
                                           used in a food business

                                           NZQA unit 4645 v10 | 2 credits
                                           Demonstrate knowledge of maintaining a responsible drinking environment as a
                                           server in a licensed premise

                                           NZQA unit 14420 v8 | 3 credits
                                           Demonstrate knowledge of alcoholic and non-alcoholic beverages















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                                    All Face to Face courses in this Catalogue are for groups.
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