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P. 55
LIVE ONLINE
WORKPLACE COMMUNICATION
Level: 3 Duration 1 day
Credits: 4 Cost $180
Learn the art of communication and how to overcome barriers.
Communication is an important factor in every day life and has many different
channels. Discover ways to overcome barriers in communication and learn the
solutions for becoming a more effective communicator.
In this course you will learn how to:
• Develop effective and efficient communication skills
• Learn solutions to overcoming communication barriers
• Understand cross-cultural communication and its significance
• Learn the art of reading and understanding body-language and non-
verbal communication
• Develop attentive and active listening skills
• Effectively convey and receive messages in person, as well as digitally LIVE ONLINE
• Learn to give and receive feedback
• Boost confidence in workplace communication skills
NZQA unit 9694 v9 | L3 Cr 4
Demonstrate and apply knowledge of communication process theory
“ Our communities say
Great delivery and teaching
– kept us on track and
was interesting and
informative.”
LIVE ONLINE 55
All LIVE Online group bookings are subject
to an agreed minimum & maximum number of learners.
