Page 13 - 2025 ITS Face to Face Catalogue
P. 13

LIFE AND



       COMMUNICATION SKILLS










                                           X FACTOR PLUS LEVEL 3


                                           Level:   3       Duration  5 days  NZQA unit 11097 v6 | 3 credits
                                                                             Listen actively to gain information in
                                           Credits:  20     Cost     $635    an interactive situation

                                                                             NZQA unit 9681 v8 | 3 credits
                                           Learn how to overcome challenges to   Contribute within a team or group
                                           become a more confident person.   which has an objective

                                           Action-packed and ideal for those   NZQA unit 9694 v9 | 4 credits
                                           who want to gain skills to be a better   Demonstrate and apply knowledge of   FACE TO FACE
                                           communicator, plus be an effective   communication process theory
                                           and valuable team member.
                                                                             NZQA unit 11818 v7 | 4 credits
                                                                             Demonstrate and apply product and/
                                           This is a “must-have” for future   or service knowledge
                                           leaders and a confidence-building
                                           journey for all.                  NZQA unit 11831 v8 | 6 credits
                                                                             Apply skills and qualities of a
                                           Delving into our fantastic simulated   salesperson in a retail or distribution
                                           business Seaside Sally’s allows us   environment
                                           to build confidence, leadership and
                                           communication skills for participants
                                           in this course. Seaside Sally’s has
                                           been designed for our learners to
                                           overcome challenges like speaking
                                           in groups. As a Seaside Sally’s staff
                                           member you are part of the Adventure
                                           Park and Retail Store and will be taken
                                           on a very interactive and engaging
                                           learning journey.


                            “             TEACHERS IN SCHOOLS SAY





                                          Excellent short courses with heaps of
                                          information and real life examples.
                                          Tutors are professional, their open and engaging
                                          style ensures that there is a lot of interaction
                                          and practical knowledge, and real world insights
                                          get delivered to students. Highly recommended,
                                          keep up the good work ITS.”






                                                                                    LIFE AND COMMUNICATION SKILLS 13
                                             All Face to Face group bookings are subject
                                        to an agreed minimum & maximum number of learners.
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