Page 4 - ONCAC - Community Assessment Report 2020

What is OMS:
In an an effort to gather data on on how effective CACs CACs are in in in in addressing the the the the the needs of of the the the the the child and family the the the the the Outcome Measurement Survey (OMS) is used The OMS OMS was originally developed by CACs CACs of of of Texas Texas in in in in in in collaboration with the the the the the the RGK Center Center at at at at at at the the the University of of of Texas Texas at at at at at at Austin Children’s Children’s Advocacy Centers participated in in in in in in a a a a a a a a a a a a a a a a a a a a a National Children’s Children’s Alliance (NCA) pilot project of of of the the the the the the OMS program in in in in in 2012 NCA NCA with collaborative help to streamline and and improve the the the the the the process process from the the the the the the Crimes Against Children Research Center at at at at at the the the the the the University of of New Hampshire expanded the the the the the the program program for nationwide use in in in in in in in in 2014 Beginnining in in in in in in in in 2012 Ohio CACs initiated data collecting processes via the the the the the the OMS Pilot program program as as a a a a a a a a a a a a a a means of quality assurance to ensure that current services under the the the MDT model were delivering the best results How Outcome Measures Inform and Guide the Evolution of CAC Practice:
Each year Ohio CACs engage in in in in in in a a a a a a a a a a a a a a a a massive data collecting effort coordinated under the the the the Outcome Measurement System (OMS) to to to provide concrete insights to to to aid in in in in in in in in the the the the the the the the evaluation of of their programs programs By evaluating the the the the the the the the impacts these programs programs have over the the the the the the the the course of of of the the the the the the the the previous year we we are able to to to to continually adapt and and and increase the the the the the the the the quality of of services we we we bring to to the the the the the children and and and families in in in in in in in in in our our our our communities By guiding our our our our growth systematically and and and identifying optimum practices that yield sustained healing we we are are able improve our our our Multi-Disciplinary Teams (MDT) response In order to to to get feedback directly from caregivers of children children served by CACs and and their MDT MDT members OMS used standardized survey questions to to to measure how well they are are providing three things to to to children children and and families in in Ohio:
• • Safety and and and and and Healing: Restoring the lives of of children and and and and and families families after abuse
abuse
• • • Justice and and and and and and and Security: Striving toward just outcomes for victims of of abuse
abuse
abuse
and and and and and and and protecting all kids from abusers
• • Dependability and and and and and Community Trust: Ensuring children families and and and and and MDT members can trust their CAC CAC and and and and and the CAC model What do we measure:
OMS in in in conjunction with ONCAC works to to evaluate efforts to to continually increase both the capacity and accessability of of the full-array of of services provided and to simultaneously build stronger collaborative partnerships through MDTs To effectively measure across the three aforementioned domains of safety and and healing justice and and security dependability and trust the the items on each survey are respectively designed to look at the the following two overarching outcome indicators:
1 How well the CAC facilitates healing for children and caregivers 2 Whether the the MDT approach results in in more collaborative and efficient case investigations
2 2 Ohio Network of Children’s Children’s Advocacy Advocacy Centers Centers • Outcomes for Children’s Children’s Advocacy Advocacy Centers Centers - 2019 Ohio Network of Children’s Children’s Advocacy Advocacy Centers Centers • Outcomes for Children’s Children’s Advocacy Advocacy Centers Centers - 2019 Two caregiver surveys measuring outcome (1) and one MDT survey measuring outcome (2) are used A random sample of Caregivers complete an an initial survey at the the the end of their first visit to the the the the CAC and then complete a a a follow-up survey to provide feedback on their experiences MDT surveys are given to members twice a a a a a a a year regarding team performance across all cases 1 620 Caregiver Total Survey Responses
275
Multidisciplinary Team (MDT) Survey Responses