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CHAMBER NEWS
WOWCAMBRIDGE.COM
The WOW Cambridge Customer Service Program is open to entries for individuals in a wide spectrum
of our business sectors within our community including industry, commerce, tourism, the public sector
and non-profit or charitable organizations of all sizes.
Customer service has always been recognized as the key to business success and is now the most
talked about issue in boardrooms across the country. The role of those responsible for the delivery
and management of customer service is vital within our marketplace. What does your customer want?
Satisfaction! How do you ensure that? Excellent customer service!
Each month the Cambridge Chamber of Commerce will recognize an individual who has gone above
and beyond, providing what your customer sees as extraordinary service in an everyday situation.
These individuals and the businesses they work for exemplify service excellence, and most are
completely surprised to be awarded for what they believe is merely "doing their job."
This program changes the way people feel about doing business in Cambridge. It will build on the
values of a caring community and be another key component to fostering growth and an increase in
everyone’s quality of life. Nominate someone today! www.wowcambridge.com
Recent recipients of the wowcambridge.com award are Program Sponsor
• Victoria Pfeil, Gator Tail Restaurant
• Matt Kelly, Top Gear Automotive
• Yvanna Lupu, Combined Metal Industries (CMI) Git Sponsor
30 Spring 2015 www.cambridgechamber.com
WOWCAMBRIDGE.COM
The WOW Cambridge Customer Service Program is open to entries for individuals in a wide spectrum
of our business sectors within our community including industry, commerce, tourism, the public sector
and non-profit or charitable organizations of all sizes.
Customer service has always been recognized as the key to business success and is now the most
talked about issue in boardrooms across the country. The role of those responsible for the delivery
and management of customer service is vital within our marketplace. What does your customer want?
Satisfaction! How do you ensure that? Excellent customer service!
Each month the Cambridge Chamber of Commerce will recognize an individual who has gone above
and beyond, providing what your customer sees as extraordinary service in an everyday situation.
These individuals and the businesses they work for exemplify service excellence, and most are
completely surprised to be awarded for what they believe is merely "doing their job."
This program changes the way people feel about doing business in Cambridge. It will build on the
values of a caring community and be another key component to fostering growth and an increase in
everyone’s quality of life. Nominate someone today! www.wowcambridge.com
Recent recipients of the wowcambridge.com award are Program Sponsor
• Victoria Pfeil, Gator Tail Restaurant
• Matt Kelly, Top Gear Automotive
• Yvanna Lupu, Combined Metal Industries (CMI) Git Sponsor
30 Spring 2015 www.cambridgechamber.com
