Page 131 - LECTURETTE TOPICS eBOOK

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• India has become one of the prominent destinations for business process
outsourcing. Around four fifth of the world’s top 500 countries already are
outsourcing their work to India.

• Typically, 1 million professional English speakers and 1.5 million
graduates from different universities join BPOs.
• Outsourcing their work in India helps foreign companies to generate about
50% cost savings.
• Foreign companies are expected to spend a whopping amount of
$7.3billion on BPOs in India this year.
• Between 2012-2016, the BPO industry nurtured at the rate of 4.4% and
surpassed the revenue of $140 billion.
• India is connected with the top fortune 500 companies and thus, is a
prominent leader in FAO market.
• India also consists of a number of excellent English speaking lawyers
having expert knowledge in foreign legal system. They can offer legal
support and services to companies affiliated with foreign companies and
agencies. This increases the scope of foreign investment and
collaboration with diverse companies.

Conclusion :The outlook for BPO industry in 2018 reflects profitability and growth.
BPO industry has marked its dominance in India and is expected to grow at an
increasing rate in the upcoming years. While keeping in mind the revenues achieved
from outsourcing work and by the contribution of BPO in the GDP of India, companies
have started acknowledging latest technologies and some rational methods to
empower the BPO industry.

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