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Free debt advice



 Struggling with your finances?                                                 How can


                                                                                PayPlan help?
 Let PayPlan help you…                                                          When you contact PayPlan, we will talk


                                                                                through your finances together and review
                                                                                your income and expenditure. This will be a
                                                                                no-pressure conversation and our advisers
                                                                                will be happy to explain everything along
 est Midlands Police Federation has                                             the way.
 teamed up with the Force                                                          Once we have taken details of your
 W Benevolent Fund and PayPlan to   PayPlan offers a free                       incomings, outgoings and debt level, we will
 provide a series of financial surgeries for                                    have a good understanding of the
 officers with debt problems.                                                   disposable income you have to pay towards
    “We recognise the huge issue that   and confidential service                your debts. We will then discuss the options
 serious debt can cause on individuals and                                      available so you can decide on the debt
 families,” says Steve Newbury, general   By Jane Clack  and we are supported by a large number   solution that is best for
 manager and secretary at West Midlands   of creditors who pay us, in arrears, for the   you.
 Police Benevolent Fund.  Have you ever heard of PayPlan?  Many   money we collect. Creditors trust us to      PayPlan advises
    “The Benevolent Fund has been working   people confuse us with PayPal but we are   put forward realistic and sustainable   clients on potential   GET FREE
                                                                                  READY TO TALK ?
 with PayPlan for a number of years to   very different… we put debts from PayPal   budgets where the client will be able to   solutions for their debt  DEBT ADVICE
 identify and direct police officers towards   into PayPlan sometimes!  make payments every month as they have   issues. Its service is   HERE TO HELP YOU TOWARDS
                                                                                  Whatever your concerns are when it comes
                                                                                  to debt, we are here to help.
 professional advice. There are a number of      Here at PayPlan, we advise our clients   enough to live on.  free, it is confidential   A DEBT-FREE FUTURE.
                                                                                  Talk to a member of our team today or check
                                                                                  out our helpful articles and guides online.
 officers at this time who are seeking and   on potential solutions for their debt issues.       We would not recommend a debt   WHY CHOOSE  and there is no
                                                               PAYPLAN ?
 working to take some control of their debt   Our service is free, it is confidential and   management plan if the disposable   A debt adviser who knows what   obligation. PayPlan’s
 issues with the assistance of PayPlan but we   there is no obligation. Our job is to put our   income was not realistic to do this. It is an   At PayPlan, we help over 100,000 people   job is to put its clients
 know there are more officers and police staff   clients in a position where they can make   informal arrangement between you and   every year with confidential advice and   in a position where
                                                               personalised debt solutions.
 out there who need help.  an informed decision on what steps they   your creditors and we act as the   it’s like to be in financial difficulty  they can make an
                                                              Here’s our commitment to you.
                                                                                 Contact us:
                                                              We will:
    “We are offering individual and strictly   want to take.  distributing intermediary. We currently   •  Offer free, non-judgemental help and support  informed decision on
                                                                                 Visit www.payplan.com/debtadvice
                                                                                 Call our team on 0800 072 1206
 confidential appointments here at Guardians      If we can be of help by offering a   have more than 60,000 debt   PayPlan’s point of   something that can be done but the earlier   what steps they want
                                                              •  Provide you with a simple, stress-free process
                                                                                 Follow us on social media:
                                                              •  Offer you the best solution to suit
 House to those who want to take that first   structured plan we are happy to do so but   management plans in place.  contact for the West   it is done the better.”     your circumstances  to take.  @PayPlan
                                                                                   @PayPlan
                                                                                   Regulated by the
                                                              •  Work with you the way you want to - by email,

 step and get some help and advice.”  the choice is always up to the client.      If a debt would take a long time to   Midlands Police      Jane has been paying £900 per month to     PayPlan is a trading name of Totemic Limited. Totemic Limited is a limited company
                                                               WhatsApp or over the phone
                                                                                registered in England, Company Number: 2789854.
    Appointments are available on the   Regulated by the Financial Conduct   repay we can look at Individual Voluntary   Benevolent Fund is Jane   her credit cards – never missed a payment,   Financial Conduct
                                                                                Registered Office: Kempton House, Dysart Road, PO Box 9562, Grantham, Lincolnshire
                                                                                NG31 0EA. Totemic Limited is authorised and regulated by the Financial Conduct Authority
                                                                                (FCA). FCA Number: 681263. Totemic, the Totemic logo, PayPlan and the PayPlan Logo are
                                                                                all trademarks of Totemic Limited.
 following dates:  Authority, our trained advisers will go   Arrangements (IVAs). These are fixed term   Clack, an experienced   always paid well before the date due and   Authority, trained
 Wednesday 30 October  through a financial statement in the way   plans where you pay back a proportion of   and qualified money   always at least £100 more than the   advisers go through
 Thursday 31 October, and  that is easiest for you which can be through   the debt and the rest is written off. They   adviser.  minimum contractual payment for any debt.    a financial statement in the way that is
 Friday 1 November.  our digital tool, through a pack you can   are a form of insolvency. Legally binding      She has worked for   She had started getting letters about being   easiest for clients which can be through its
 complete and return or over the telephone.  arrangements, they are not suitable for   PayPlan for nearly 20   in persistent debt and the extra payments   digital tool, through a pack they can
 October     We advise on budgeting, income   everyone. Although there are fees for this   years and has had debt  Jane Clack.  they were asking for were less than she was   complete and return or over the telephone.
 October  November  maximisation and debt solutions such as   service, as you are paying for the   issues in the past   already paying.     They advise on budgeting, income
 30  31  1  debt management plans, individual   insolvency practitioner’s expertise in   which she was able to address after     she is a money adviser, she finally took her   maximisation and debt solutions such as
                                              However, it was a wake-up call and, as
                                                                                debt management plans, individual
 voluntary arrangements and bankruptcy.
       contacting PayPlan. She found the help so
 writing off debt and protecting assets, it
 We look at the disposable income and   would be taken from your disposable   great she joined the company!  own advice and went to the bank to talk   voluntary arrangements and bankruptcy.
 advise on all potential options,   income and only comes into play if the IVA      She has the Certificate in Money Advice   about consolidation and is now paying £356   They look at the disposable income and
    Please contact the Benevolent Fund at   recommending which we feel is the best for   is approved. Again, at present, we have   Practice from the Institute of Money   for five years when she will then have repaid   advise on all potential options
 Guardians House on 0121 752 4919 to book   the particular circumstances but also   nearly 20,000 IVAs running.  Advisers and the Certificate of Proficiency in   all the debt.  recommending which they feel is the best
 an appointment or for more information.  explaining why we are not recommending      The Benevolent Fund has leaflets   Personal Insolvency. Debt advice is her hobby      She says: “So, you can see sometimes it   for the particular circumstances but also
 others.  explaining the pros and cons of each   as well as her day to day job and she is also   pays to look outside the box. However, these   explain why they are not recommending
    In a debt management plan, every   solution but we would always explain   the chair of the Institute of Money Advisers,   credit cards are now destroyed as   others.
 penny you pay into the plan goes to paying   these in our advice letter and when we   the only professional organisation for debt   temptation always lurks!”     In a debt management plan every penny
 your debts. There is no fee for this service   talk to you.  advisers in the UK.      Jane does financial statements with   you pay into the plan goes to paying your
          “Being in debt is something no-one ever   clients over the telephone but she also   debts.
       chooses to do – we all spend up to our   comes to the Federation and Benevolent   What are the benefits of PayPlan’s advice?
       income so any change in this can lead to   Fund’s offices at Guardians House to meet   l  Reduced money worries
       problems,” Jane explains,  “Over-time being   clients individually as sometimes clients feel   l  Help towards a debt-free future
       withdrawn, illness – affecting either yourself   more secure with a face to face consultation.   l  Potential of reduced creditor calls when
       or your partner, which goes on a long time,      She is friendly, non-judgmental and   in a debt solution
       loss of income – all these things can lead to   always has the client’s interests uppermost.   l  Confidential advice
       difficulties but most of us believe that   Private appointments mean that clients can   l  Friendly, non-judgemental advisers
       something will turn up and delay doing   meet Jane and start the process knowing   l  Tailored debt solutions
       anything until the small problem seems   who she is as it is often quite daunting to   l  Secure online account management if
       insurmountable.                      picking up the telephone to start getting   you enter a plan with us.
          “That is never the case – there is always   things sorted out.                         Continued on Page 31
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