Page 9 - QA and QC
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GMP Training – Quality Assurance and Quality Control by www.gmpsop.com
As quality is everyone's role, personnel are expected to understand how they are
expected to behave in a GMP facility. GMP rules recognize that knowledge of
personnel behavior toward GMP and product quality is as important as
knowledge in GMP principles. As such, personnel need to know what needs to
be done, how to complete tasks, and just as importantly, why they need to follow
the rules.
To improve knowledge and GMP behavior, all personnel should:
communicate with supervision and other experienced staff regarding GMP
issues, especially if they think a mistake has been made
if in doubt, ask before acting
develop knowledge of how the products are used by customers
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