Page 23 - Real estate: a guide for buyers and sellers
P. 23

The estate agent’s responsibilities to the seller

What can be negotiated?                         Advertising and other outgoings
                                                The costs associated with marketing and
Many aspects of the authority to sell are       advertising a property are negotiable.
negotiable between the seller and the
agent. You should discuss these with            Other terms and conditions
the agent and make sure all details fit         Make sure you understand and agree
their requirements before signing. The          upon all terms and conditions before
following aspects of the sales authority        signing. These conditions are negotiable.
can be negotiated:                              Any changes (deletions, amendments or
                                                additions) must be made on the authority
The method of sale                              and initialled by both parties.
There are two main ways of selling a
property: by auction or private sale. Both      The Australian Consumer Law and
have advantages and disadvantages. An           contracts
agent will recommend what they consider
the best method of sale for your particular     The agent’s authority to sell is a legally
circumstances.                                  binding consumer contract. The Australian
                                                Consumer Law makes unfair terms in
The authority period                            consumer contracts void. Estate agents
This is the period of time in which the         must make sure their authorities comply
authority is in force with the agent. It is     with the law.
negotiable and you should consider the
length of time carefully. Once you sign the     An unfair term in a consumer contract is
authority, you will not be able to cancel it    one that causes a significant imbalance in
during this period unless the agent agrees.     the rights and obligations of both parties
There is no cooling-off period with an          to the detriment of the consumer, and was
authority.                                      inserted in the contract intentionally.

If no period is stated on an exclusive          If a term is unfair, it will be void. The
authority, then the default period for sale by  contract will continue to bind all parties,
auction is 30 days from the auction date. For   but only if it can exist without the unfair
a private sale, the default period is 60 days   term.
from the signing of the authority to sell.
                                                  Taking action on unfair
If the authority period expires and the           contract terms
property has not been sold, you should
notify the agent in writing if their services     If you believe there is an unfair
are no longer required.                           term in the authority, contact Consumer
                                                  Affairs Victoria on 1300 73 70 30.
The commission
You can negotiate the commission or
agent’s fee, payable when your property
is sold.

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