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chap 6 3/4/97 4:14 PM Page 69
task analysis 69
Example #3: Here is a flowchart showing the key steps in
conducting a task analysis when the information is to be
obtained from a subject-matter specialist.
Figure 6.5 Conduct Task Analysis
When initiated? The details of competent task per-
formance need to be described.
Receive
assignment
YES More tasks
to analyze?
Locate
subject specialist NO
Express
appreciation
Can
specialist NO Schedule
participate interview time
now? Return
to office
YES
Derive Refine
task list analysis
documents
Test list for
completeness
New NO
questions?
List NO Ask about YES
complete? remaining tasks
Question source
by phone
YES
Are any YES Clarify with Complete
tasks fuzzy? goal analysis documentation
NO
Done
Select
task
Observe and
question
Draft
flowchart
When terminated? All key actions and decisions are
described in the sequence in which they
are performed.