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Contact information
Coverage Carrier Phone Website/Email
Medical BlueCross BlueShield of TN 800-565-9140 www.bcbst.com
Pharmacy RxBenefits 800-334-8134 CustomerCare@rxbenefits.com
www.caremark.com
Telemedicine PhysicianNow 888-283-6691 www.bcbst.com/physiciannow
Dental Delta Dental 800-932-0783 www.deltadentalins.com
Vision BlueCross BlueShield of TN 800-565-9140 www.bcbst.com
Health Savings Accounts PayFlex 844-729-3539 www.payflex.com
Flexible Spending Accounts PayFlex 844-729-3539 www.payflex.com
Life and AD&D Insurance Lincoln Financial Group 888-787-2129 Email: Grouplifeclaims@lfg.com
Short-Term & Long-Term
Disability Insurance Lincoln Financial Group 800-291-0112 Mylincolnportal.com
Commuter Benefits Payflex 844-729-3539 www.playflex.com
Employee Assistance Program
(EAP) Lincoln Financial Group 888-628-4824 www.GuidanceResources.com
Critical Illness and Accident The Hartford 866-547-4205 www.thehartford.com/benefits/
myclaim
Legal Services Plan and Identity http://legaleaseplan.com/
Theft Plan LegalEASE 800-248-9000 mitsubishi-chemical
401(k) Plan Prudential Retirement 877-778-2100 www.prudential.com/online/
retirement
Sage 411 Investment Advice SageView Advisory Services 833-SAGE-411 www.sage411.sageviewadvisory.com
Advocacy Services Health Advocate 866-695-8622 www.healthadvocate.com/members
Mobile Wallet N/A N/A https://mymobilewalletcard.com/MCA
MCA’s Mission
To provide quality, comprehensive and affordable health care benefits and resources and promote
wellbeing for our workforce, plus offer choices to fit the diverse lifestyles of our employees and
their families.
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