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DirectPath/Optavise Health Advocacy
Benefits Questions and Claims Resolution
DirectPath/Optavise is a health care advocate call center. Your DirectPath/Optavise Advocate will help you navigate the
health care system and help you become a better health care consumer.
Your DirectPath/Optavise advocate can help you with: • Eligibility
• Finding a doctor or other provider
• Benefits Questions
• Navigating Technology tools
• ID Card issues
• Appealing a denied claim
• Billing issues
• Health Savings Account (HSA) questions
• Claims resolutions
• Scheduling doctor appointments
• Prescription Drug questions
• Clarifying out-of-pocket costs
• Authorizations and referrals
• …And much more!
Call 800-640-1898
Monday-Friday 8am-9pm
Saturday 9am-2pm
Or visit www.directpathhealth.com
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