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ANSWERING YOUR QUESTIONS ABOUT LIVEHEALTH ONLINE PSYCHOLOGY
Q. How much does a video visit with LiveHealth Q. How do I set up a follow-up appointment?
Online cost? A: At the end of your first visit you can schedule a
A: Depending on your benefits, the cost may be follow-up with your therapist or psychologist, if both
similar to what you’d pay for an office visit. You of you feel it’s needed. To see a different therapist
can pay your share of the visit by using a Visa, or psychologist, just go back to the provider list
MasterCard, Discover or American Express credit and set up an appointment.
or debit card. You’ll see what you owe before you Q. Do children under 18 need to have their own
start a visit. Any cost is automatically charged to account to use LiveHealth Online Psychology?
your card. Your cost will be the same whether your
appointment is on a weekday, weekend, evening A: Parents and guardians can include children
or holiday. on their LiveHealth Online account. To schedule
a video visit for a child, just log in to your account
Q. How do I know if a LiveHealth Online and choose LiveHealth Online Psychology for
Psychology therapist or psychologist is in my Teens. Then select who the visit is for before
health plan? scheduling an appointment.
A: When you log in to your LiveHealth Online
account, the doctors you see are all part of the DON’T SEE YOUR QUESTION HERE?
Anthem Blue Cross network. Select your state to That’s okay! Reach out to get the answers
see the most up-to-date list. you need.
Send an email to
customersupport@livehealthonline.com
Call us at 888-548-3432
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LIVEHEALTH ONLINE
