Page 21 - AFD Pond Owners Handbook
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pump.  Hopefully,  all  of  the  pumps   a clogged skimmer net, or clogged   become  lodged  in  the  impeller   receptacle  on  the  property,
 you install will perform for a number   skimmer  filter  mat  that  has  not   (housing) of the pump. This could   specifically  one  that  contains
 of years without a problem. You do,   been  emptied  or  cleaned  in  a    possibly  seize  up  the  impeller,   a  GFCI  breaker,  and  see  if  the
 however, want to be prepared for the   long time.   or  restrict  the  flow  causing  the   pump  operates.  This  will  tell  us
 unusual  case  when  a  relatively  new        The pump may be vapor locked.   pump to stop operating properly.   if  the  pond’s  electrical  supply
 pump is experiencing problems. How   This  term  sounds  complicated,   Thoroughly  check  the  pump   is  bad,  or  if  there  is  something
 can the pump not be working? Odds   but  it  simply  means  that  air   intake,  including  the  area  above   internally wrong with the pump.
 are the pump is actually fine, there is   is  trapped  in  the  volute  of  the   the  impeller  where  small  debris,   If the pump trips this GFCI, then
 just some troubleshooting that needs   pump.  The  pumps  are  designed   such as gravel, may be trapped.   there  is  definitely  something
 to be done.   to  push  water,  not  air … so  an       Plug in the pump after inspecting   wrong  with  the  pump,  and  it
 The  troubleshooting  steps  listed   air bubble gets trapped, and the   it  for  debris,  and  see  if  the   should  be  replaced.  However,
 will  help  you  quickly  identify    pump  becomes  vapor  locked.   impeller spins.  you’ll  want  to  have  a  qualified
 and  solve  the  problem  with  a    In  this  situation  the  impeller  is       If  the  impeller  does  not  spin,   electrician  come  out  and  check
 failed pump.   basically  spinning,  but  water  is   unplug the pump and try to assist   the pond’s electrical setup if the
 not being pushed. Listen to see if         it by using a screwdriver or similar   pump runs without a problem on
 Proceed With the Following Actions   you hear the hum of the pump. A   tool  to  give  it  a  little  kick  start.   another outlet.
 Until the Problem Is Found.   vapor lock can be fixed by tilting   On some occasions, the impeller   Hopefully,  through  these  steps,
     First of all, is the pump receiving   the  pump  to  allow  the  air  to   may seize up and not spin. This   you  have  found  the  source  of
 water? This sounds like an obvious   escape from the intake. You may   sometimes  happens  after  the   the  problem  and  corrected  it.
 question, but we have had clients   even  be  able  to  accomplish  this   pump has been out of operation   You  will  most  likely  have  to
 call  and  state  that  their  pump   without  disconnecting  the  fitting   for a period of time (such as over   replace  the  pump  if  you  are  still
 is  not  working  only  to  find  that   on pump.  the winter). Hopefully, the pump   having  problems  getting  proper
 they  haven’t  added  water  to  the        It  is  also  effective  to  check  and   will then begin to operate after it   performance.
 pond in the past few weeks and   see  if  the  electrical  supply  is   is plugged back in. Once it starts
 the  skimmer  ran  dry.  The  pump   operating  properly.  Premature   back  up  on  its  own,  you’ll  want  Warranted Pumps
 in this situation may actually be   pump  failures  can  occur  due  to   to unplug the pump again, wait a   All  of  Aquascape’s  pumps  are
 running,  but  just  not  receiving   faulty  electrical.  For  example,        Check  the  electric  box  to  see  if   few seconds, and plug it back in.   covered  under  warranty  (length
 enough water. A lot of times you   pumps  hooked  up  to  extension   the safety breaker on the ground   The impeller should begin to spin   of warranty depends on the pump
 can  actually  hear  the  “hum”  or   cords   may   cause   potential   fault  circuit  interrupter  (GFCI)   without assistance this time.  model).  This  warranty  covers  any
 “gurgle” of the pump while it’s in   problems.  While  this  electrical   has tripped. The proper electrical       If you still have no luck, bring the   mechanical  failure  within  the
 the skimmer.  setup usually works for testing the   setup  for  the  pond  should   pump over to a different electrical   pump  that  causes  it  to  perform
 FINDING PUMP PROBLEM:       Make sure nothing is blocking the   pump soon after the water feature   include a GFCI outlet. The GFCI’s
 flow of water to the pump, such   is built, it is not recommended for   responsibility is to shut the power
 as large boulders, debris blocking   permanent installations, and may   down  if  it  senses  an  electrical
 the front of the skimmer opening,   end up causing the pump to fail.    problem.  The  GFCI  is  a  safety
 Plug  pump  in,  and  if  the  impeller   device installed to protect people
 begins  spinning  the  lubrication  will   from receiving a shock in case of an
 be  reintroduced  between  the  seals   electrical malfunction. GFCI’s are
 and the pump should start on its own.   very sensitive and can sometimes
 The pump can now be installed back   trip  during  a  thunderstorm  or  a
 into the water feature.    power surge. Reset the breaker if
             it has tripped.
 Troubleshooting Pump Problems       Unplug the pump and disconnect
 The  pump  can  be  called  the   the union fitting found at the top
 “heart” of the pond. Without it, the   of the check valve. The water will
 relaxing, rushing sound of the water   back-flush  from  the  BIOFALLS
                                      ®
 over  the  rocks  would  not  exist.  The   back  into  the  skimmer.  This  will
 fish,  and  the  filtering  bacteria  in   help flush out any possible clogs
 the BIOFALLS , also depend on the        along the length of the pipe.
 ®
 pump  to  provide  fresh,  oxygenated
             Pull the pump out of the skimmer
 Maintenance  water.  Thankfully,  all  of  the  pumps   and  inspect  the  intake  on  the                             Maintenance
             pump  for  any  lodged  debris.
 Aquascape  carries  should  provide
             Aquascape pumps are capable of
 years of maintenance-free service in
 the pond.
             a reasonable size, typically 5/8”.
 Regardless,  sooner  or  later  you   handling solids and debris up to
 will  have  to  go  out  and  replace  the   On  some  occasions,  debris  may


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