Page 19 - Citizens Bank Benefit Guide 2020_Revised 12-11-2020

Enrollment Instructions

Open Enrollment & New Hires

1) Go to www.ifcbe efitsolutio s.com - clic the “Employee Login” li from the me u bar o top.

2) For Annual Open Enrollment a d NEW HIRES, e ter your user ame a d password (user ame: last 4 of SSN
+ first four of last ame / password: last ame) to log i to your be efit website. (Portal Ide tifier ) IFC

3) U der the E rollme t sectio , clic o the blue “Ope E rollme t” or “New Hire” butto . This will ta e you
to the e rollme t start page. The e tire process has bee laid out for you i the left side me u system. For
your ease of use, each page has bee setup with a "Next" butto to ta e you to the ext page. You ca , how-
ever, move arou d betwee pages usi g the me u system.

4) Review your employee profile i formatio . Please update a y missi g required fields a d correct a y items
that may be i correct. Please add your email address to receive a copy of your be efit selectio s.

5) Please add ALL your dependents eve if you do ot pla to addi g them to your compa y group i sura ce
program u der the profile - this ca be do e by clic i g “New Depe de t” - We need your dependents

added for your beneficiary information later. For children over age 26 please use (Adult Child) and not
Child.

6) Review the be efits offered. For more i formatio , clic o be efit details.

7) O ce you have determi ed the be efits to e roll i , select it, clic ext step, a d co ti ue u til all be efits
have bee selected.

8) You are required to e ter a electio for all be efits offered - if coveri g depe de ts, they eed to be
chec ed u der “coverages”. If you do ot wa t to elect a coverage, chec “Waive” a d select a reaso .

9) O ce all electio s are made - You may choose to email yourself a copy of your selectio s BEFORE co firmi g
your choices.

10) Chec the box a d clic “Co firm my Choices.”

New Hire Enrollments can enrolled online through our Secure Benefit Website Portal. For more

information about our benefits or how to enroll, please contact HR our broker’s office at 800-
935-0605 or 817-332-8956

www.ifcbenefitsolutions.com

Don’t forget you can use your login and password to access your Employee Benefit Website for
all your benefit information needs. Your benefit portal includes plan information, Medical

SBC’s, other summaries, costs, carriers contact information, and network provider look up. You

can also find helpful (how to) videos, provider links, and forms.

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