Page 20 - Citizens Bank Benefit Guide 2020_Revised 12-11-2020
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Contact Information
In the event you have benefit questions, please contact Tracie Carter or our
Broker’s office, IFC Benefit Solutions, Inc.
HR / Enrollment Questions:
Citizens Bank of Ada
Tracie Carter: 580-310 4438
hr@citizensada.com
Broker Service Questions:
IFC Benefit Solutions, Inc.
Skylar Merrifield
Office: 817-332-8956 ext. 309
Mobile: 817-312-0005
skylar@ifcbenefitsolutions.com
Member Specific Medical Questions:
Meritain: 888-306-9215
Member Specific Dental Questions:
Delta Dental Customer Service:
800-521-2651
Member Specific Vision Questions:
VSP
800-877-7195
Member Specific Vision Questions:
VCD
877-488-8900
Member Specific Life Questions:
Mutual of Omaha Customer Service:
1-800-655-5142
Member Specific EAP Questions:
Mutual of Omaha EAP:
1-800-316-2796
Member Specific LTD Questions:
Mutual of Omaha Customer Service:
1-800-877-5176
Worldwide Travel Assistance and Identity Theft Questions:
800-856-9947 (within U.S.)
312-935-3658 Outside the U.S.
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