Page 21 - 2022 Citizens Bank Benefit Guide

Enrollment Instructions:

Open Enrollment & New Hires

1) Go to www.ifcbenefitsolutions.com - click the “Employee Login” link from the menu bar on top.
2) For Annual Open Enrollment and NEW HIRES, enter your username and password

(username: last 4 of SSN + first four of last name / password: last name)

to log in to your benefit website. (Portal Identifier ) IFC

3) Under the Enrollment section, click on the blue “Open Enrollment” or “New Hire” button. This will
take you to the enrollment start page. The entire process has been laid out for you in the left
side menu system. For your ease of use, each page has been setup with a "Next" button to take
you to the next page. You can, however, move around between pages using the menu
system.

4) Review your employee profile information. Please update any missing required fields and
correct any items that may be incorrect. Please add your email address to receive a copy of
your benefit selections.

5) Please add ALL your dependents even if you do not plan to adding them to your company
group insurance program under the profile - this can be done by clicking “New Dependent”.
We need your dependents added for your beneficiary information later. For children over age
26 please use (Adult Child) and not Child.

6) Review the benefits offered. For more information, click on benefit details.

7) Once you have determined the benefits to enroll in, select it, click next step, and continue until
all benefits have been selected.

8) You are required to enter an election for all benefits offered - if covering dependents, they
need to be checked under “coverages”. If you do not want to elect a coverage, check
“Waive” and select a reason.

9) Once all elections are made - You may choose to email yourself a copy of your selections
BEFORE confirming your choices.

10) Check the box and click “Confirm my Choices.”

New Hire Enrollments can enrolled online through our Secure Benefit Website Portal. For more information
about our benefits or how to enroll, please contact HR our broker’s office at 800-935-0605 or 817-332-8956
www.ifcbenefitsolutions.com

Don’t forget you can use your login and password to access your Employee Benefit Website for all your benefit
information needs. Your benefit portal includes plan information, Medical SBC’s, other summaries, costs, carriers
contact information, and network provider look up. You can also find helpful (how to) videos, provider links, and
forms.
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