Page 22 - 2022 Citizens Bank Benefit Guide
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Contact Information
In the event you have benefit questions, please contact Tracie Carter or our Broker’s
office, IFC Benefit Solutions, Inc.
Member Specific Medical Questions:
HR / Enrollment Questions: Jackie Stressinger, PHM Advocate
Tracie Carter Healthy Merits Operations—Meritain
Citizens Bank of Ada Office: (716) 319-5046
Office: (580) 310 - 4438 Jackie.stressinger@meritain.com
hr@citizensada.bank
Member Specific Oklahoma-based
Dental Questions:
Broker Service Questions: Delta Dental Customer Service:
Skylar Merrifield 405-607-2100 (OKC Metro)
IFC Benefit Solutions, Inc. 800-522-0188 (Toll Free)
Office: (817) 332 - 8956 ext. 309
Mobile: (817) 312 - 0005
skylar@ifcbenefitsolutions.com
Member Specific Life Questions:
Mutual of Omaha Customer Service:
1-800-655-5142
Member Specific Vision Questions:
VSP: 800-877-7195 Member Specific EAP Questions:
Mutual of Omaha EAP:
1-800-316-2796
Member Specific LTD Questions:
Mutual of Omaha Customer Service:
1-800-877-5176
Member Specific Vision Questions: Worldwide Travel Assistance and
VCD: 877-488-8900 Identity Theft Questions:
800-856-9947 (within U.S.)
312-935-3658 Outside the U.S.
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