Page 31 - E-Modul Penanganan Guest Laundry Hotel

Contoh percakapan dalam mengantarkan pakaian tamu (delivery guest laundry conversation)

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Tabel 6. 1 Percakapan Valet dan Tamu Saat Delivery Guest Laundry

Valet : Good afternoon. Laundry service please.
[Selamat sore. Laundry service.
Customer : Come in please.
[Silahkan masuk]
Valet : Good afternoon Mr.Peter. I’m Eko from valet section. I would like to
deliver your laundry. Would you like to check your laundry, Mr.Peter?
[Selamat sore Pak Peter. Saya Eko dari seksi valet. Saya ingin
mengantarkan cucian anda. Apakah anda ingin memeriksanya Pak
Peter?]
Customer : Yes, it’s good. May I know how much I must pay?
[Iya, bagus. Boleh saya tau berapa saya harus bayar?]
Valet : Well, Mr.Peter. This is your laundry bill. The charge for 10 pcs + 21%
tax and service. Do to you want express service, the additional charge for
it is 100% from your amount.
[Baik, Pak Peter. Ini tagihan laundry anda. Harga untuk 10 potong
pakaian ditambah dengan biaya pajak 21% dan service. Dikarenakan
anda menginginkan layanan cepat, tambahan biayanya adalah 100% dari
jumlah harga.]
Customer : Alright.
[Baik.]
Valet : Excuse me Sir. Could I have your signature over here please?
[Permisi Pak. Tolong tanda tangan di sini]
Customer : Sure.
[Boleh.]
Valet : Thank you so much Mr. Peter. Is there anything else?
[Terimakasih Pak Peter. Ada lagi yang bisa dibantu?]
Customer : No, thank you.
[Tidak, terimakasih.]
Valet : Well, thank you so much for your trust and interest Mr. Peter. If you need
any further assistance, don’t be hesitate to call us by dial number 3 to
laundry service.
[Baik, terimakasih atas kepercayaan dan niat anda Pak Peter.]
Customer : Alright, thank you for your service.
[Baik, terimakasih atas pelayanan anda.]
Valet : With my pleasure Mr. Peter. Have a nice day.
[Dengan senang hati Pak Peter. Semoga hari anda menyenangkan.]
Sumber: Belajar bersama Mang dan Ming.com, (2021)

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