Page 52 - Novem December 2016
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The Sinister, Scary Impact of Malaysia Airlines Flight MH370
        implemented in this space.                           bodies and national carrier. While
        Transparency and admissions are likely  individual failures will result in

        to precede real change with traditional  termination or replacement, enterprise
        practices challenged.                                damage and set backs will have significant

                                                             economic and confidence impact upon
        Self-help monitoring and awareness                   all those associated or held responsible
        has already started. Buyers and                      for the poor management and response                       D

        consumers are now more suspicious                    to the event. Malaysian citizens will be                   E
        and actively seeking ways they can                   influenced in elections and support of                     C

        monitor or self-help in the event of                 public officials that have demonstrated                    E
        routine or emergency failures. There                 long term association to a system that                     P
        is little collective trust or faith in the           enabled the failure of processes and                       T

        industry, evident in the individual                  progress.                                                  I
        applications and online portals that are                                                                        O

        already being utilized or referenced as  News capture and reporting will be                                     N
        a means of consumer transparency in                  less credible and become a secondary,
        the wake of perceived or government                  unverified source in related incidents.

        shortfalls or reluctance to share. A                 Social journalism and data sourcing or
        cottage industry will accelerate in                  verification by communities and skilled

        appealing to consumers and providing  specialists will be promoted and utilized
        access to ‘behind the scenes’ data and               over conventional, mainstream mass
        information.                                         media channels. Short, updatable content

                                                             in various forms will for the bulk of
        New trends and tactics for the future                informing and educating lay people on

        threat groups will include one or more  technical and related issues during high
        areas of exploitation now publicly                   priority or emergency communication
        divulged in the Malaysia flight MH370  events.

        incident. Inspiration and focus will lead
        to high end, international, coordinated  Airport security will undergo a renewed

        state/non-state actors considering this              restructure and focus. Social profiling
        now as a viable option for their cause or  will again become justified and more
        campaigns.                                           explorative background details sought

                                                             on travellers such as profession and
        Crisis management failures will                      affiliations. Air crew will also be subjected

        result in institutional lack of faith in             to increased screening and verification.
        Malaysia’s governance, regulatory                    Both inbound and outbound flights will be

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