Page 14 - Guide to selling TMS Pro_031618

HOW TO UPSELL

After an initial sale, there are additional products that enable

an upsell to take place. Thus, generating further revenue and FREQUENTLY ASKED QUESTIONS
opportunities to make repeat commissions.
Q How do we explain the SEKO/Gelnius relationship?
A: Gelnius is the Marketing and Sales platform for SEKO SaaS products. The Gelnius platform is
Upselling options: an evolution of the award-winning technology built by our strategic partner, SEKO Logistics.

Chaining Q What is the contact information for Gelnius?
• You’ve sold to one business, that business is part of a larger company. You have the ability to sell A: info@Gelnius.com / webchat for paying customers directly in platform
at the C-Level, or get your customer to introduce you to other groups within the company for
additional Instance sales.
• I.e. You’ve sold 1 Instance for $10,000 to company A. There are 5 further companies or divisions, Q Can we integrate with our customers ERP?
or business units within that group. Therefore, there is the ability to sell 5 further Instances and A: Yes, via flat file or API integration
generate a further $50,000 at minimum.

Marketplace Q How long does an API take to activate?
• App store of TMS Pro. A: Within a couple of hours for existing Carriers, new Carriers will be 3-4 weeks
• Each time an additional module or chargeable feature is released, it’s the opportunity to visit
a customer and upsell that new feature or add on.
Q Can I have it for free if I give you the freight?
Free Release A: No
• These create the opportunity to ignite dialogue with a customer, explain the free feature, and
then upsell additional chargeable modules.
Q How many Users can I have?

A: 20 Users, 3 Administrators

WHAT SUPPORT CAN YOU EXPECT? Q Is this an on-premise or Cloud solution?

A: Cloud-based only

24/7 web chat
Q Can we add more carriers after we’ve already set up our environment?
A: Yes, through the Gelnius Marketplace (available in TMS Pro) you can add additional Carriers.
An Instance is a single TMS Pro environment. If they are included in the current list, simply add in their credentials to activate. If you’d like
Example: ABC Corp, which has 200 individual companies to add a new Carrier or service provide not listed, contact Gelnius.
who would have their own Instance to manage their
business. However, if one of those companies wanted a TMS Q How do you terminate my Gelnius TMS Pro profile?
Pro, that would be classed as 1 Instance.
A: Contact Gelnius at info@gelnius.com
No phone support, no demo support other than initial training
certification. The expectation is on the sales representative to
perform their own system demonstrations to their customers
and prospects.

13 GELNIUS TMS PRO - GUIDE TO SELLING - CONFIDENTIAL & PROPRIETARY GELNIUS TMS PRO - GUIDE TO SELLING - CONFIDENTIAL & PROPRIETARY 14