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P. 296

Procedure:

               T provides each pair with an online shopping site and allows sts 3 minutes to
               explore it:


               http://www.amazon.co.uk/

               http://www.ebay.com/

               http://www.sportsdirect.com/

               T asks sts to devise a survey (5 questions) to be addressed to customers for a future
               improvement of the site. On completion of the task everyone will express personal
               opinions regarding the possible effects of the survey.
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