Page 49 - COMMUNITY PHARMACY PRACTICE
P. 49

02/04/2024

     E Explore                                                                                            102
     N No medication
     C Care                   ENCORE
     O Observe
     R Refer                                  • Positive points
     E Explain                                • ‘Observe’ section suggests

                                                 taking into account
                                                 the appearance of the
                                                 patient – does he or she look
                                                 poorly?
                                              • Negative points
                                              • Sections on ‘No medication’
                                                 and ‘Refer’ add little to
                                                 the differential diagnosis
                                                 process. No social/lifestyle
                                                 factors taken into account;
                                                 no family history sought

102

                                                                                                                                   103

     A Age/appearance?        Positive points
     S Self or someone else?  • Establishes the nature of
     M Medicat ion?
                                problem and if patient
     E Ext ra medicines?        has suffered from
                                previous similar
     T Time persisting?         episodes
     H Hist ory?
     O Other symptoms? D      Negative points
     Danger symptoms?
                              • Exact symptoms and
                                severity of social/lifestyle
                                factors not taken into
                                account;

                              • no family history sought

103

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