Page 80 - Sanidhya 2024

3. Citizen Services and Engagement: AI-driven Ethical and Social Implications :
chatbots and virtual assistants can provide instant 1. Data Privacy and Security: The implementation of AI
responses to citizen queries and facilitate access to systems often involves the collection and analysis of vast
public services. For instance, the Indian government amounts of data, raising concerns about data privacy
has deployed AI-based chatbots to assist citizens in and security. India will need to establish robust data
accessing information about government schemes and protection laws and regulations to safeguard citizens’
services. This improves citizen engagement and makes privacy and ensure that personal data is used ethically.
government services more accessible and efficient.
2. Addressing Bias and Inequality: AI systems can
Labour Market : inadvertently perpetuate bias present in their training
1. Automation of Routine Jobs: AI is expected to data, leading to discriminatory outcomes. For instance,
automate routine and repetitive tasks, particularly in AI algorithms used in hiring processes may favour
sectors such as manufacturing, retail and customer candidates from certain backgrounds, exacerbating
service. For example, in manufacturing, AI-powered
robots can perform assembly line tasks with high
precision and consistency, reducing the need for manual
labour. This could lead to job displacement for workers
in these sectors, necessitating a focus on reskilling and
upskilling.
2. Creation of New Job Roles: While AI may displace
some jobs, it will also create new opportunities in fields
such as AI development, data analysis, cybersecurity and
robotics. For instance, there will be a growing demand
for AI specialists, data scientists, and machine learning
engineers. India can leverage its large pool of IT talent to
become a global hub for AI research and development.
3. Enhancement of Job Productivity: AI can augment

existing social inequalities. It is crucial to develop AI
systems that are transparent, fair and inclusive, ensuring
that they do not reinforce existing bias or create new
forms of discrimination.

Conclusion :
AI’s future in India holds significant potential for driving
economic growth, improving public services and
enhancing the quality of life. However, the integration of
AI into various sectors must be approached thoughtfully,
with careful consideration of the ethical, social and
economic implications. By investing in research,
education, and regulatory frameworks, India can harness
the power of AI to create a more prosperous, equitable,
human capabilities and enhance productivity across and inclusive society.
various professions. For example, in healthcare, AI can
assist doctors in diagnosing complex cases, allowing
them to focus on patient care and treatment. In finance,
AI can automate routine tasks such as data entry and
analysis, enabling professionals to focus on strategic
decision-making.

80