Page 2 - Drive Wise
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FAQs

        General Program                      How does mileage affect my rating?      – Maintain a safe distance from the car
                                             Mileage is the most important factor for your  in front of you to avoid braking hard
        What is Drivewise® and how can it
                                             Performance Rating:
        benefit me?                                                                   – Try to avoid driving late at night
        Drivewise is a program that gives safe,   – Annual mileage of 12,000 miles or   Average driving performance on the
        low-mileage drivers the opportunity to earn   lower will help you benefit—the lower   factors above may not earn a Performance
        a discount for driving safely. Drivewise also  your mileage, the better    Rating Discount. A high number of speeding
        provides feedback on your driving behavior  – At 12,000 to 15,000 miles, you may be   miles, braking events, high annual miles
        that may help you reduce your risk of having  able to realize some benefit if you drive   driven or high-risk hours driving may rapidly
        an accident.                                                               reduce, and in some cases eliminate, the
                                                 very carefully and at low-risk hours
                                                                                   Performance Rating Discount offered.
        When do I earn my Enrollment Discount?   – Above 15,000 miles annually is more
        If you added Drivewise to an existing Allstate  difficult to realize significant savings   Can I access Drivewise information from
        policy, you’ll receive the Enrollment Discount  from the Performance Rating   my smartphone?
        at the next renewal following your
                                                – Above 18,000 annual miles will likely   Yes. You can view your driving scores on
        enrollment in the program.
                                                 result in no savings for this vehicle  your smartphone once you download the
                                                                                        ®
        If you added Drivewise to a new Allstate                                   Allstate Mobile app from the iTunes store
        policy, you’ll receive the Enrollment Discount  Why do you track speeds at or above   or Google Play and select the Drivewise
        when you enroll in the program.      80 mph?                               menu option.
                                             We calculate a risk factor based on the
        To ensure you keep your Enrollment   percentage of miles that your vehicle logs   How do I unenroll from Drivewise?
        Discount, we recommend that you install  at speeds at or above 80 mph. We chose   You can unenroll anytime by contacting
        your device immediately. You have 14 days   80 mph as the threshold based on our risk  your Allstate agency or by calling 1-800-
        to install your device after you receive it from  models, which suggest that accidents are  ALLSTATE (1-800-255-7828). We will
        us; otherwise you will need to go through the  significantly more likely and more damaging  update your policy information, adjust your
        registration process again to re-enroll in   at these speeds.              premium and provide instructions to return
        the program.                                                               the device at no cost to you.
                                             Will Drivewise make my rates go up?
        When do I earn my Performance                                              The Drivewise Device and Your Vehicle
        Rating Discount?                     No—Drivewise will not increase your rates.
                                             However, your Performance Rating does not
        After you have received your Enrollment                                    What is the Drivewise device and how
                                             necessarily earn you a discount.
        Discount, at each renewal cycle you have                                   does it work?
        the opportunity to earn a discount based   Remember, your overall premium may   This device connects to your vehicle’s
        on your Performance Rating. We do not   increase from renewal to renewal due to  computer via the OBD-II port—which is
        allow you to earn an Enrollment Discount  other factors—and you earn an Enrollment  located under the dashboard on most cars.
        and Performance Rating Discount at the  Discount only once. Therefore, you may
        same time.                           see an increase in your premium if your   This type of device provides accurate
                                                                                   readings for the various driving behaviors
                                             Performance Rating doesn’t earn you a
            How is the Performance Rating calculated?   discount or your Performance Rating   that we are tracking to inform your
                                                                                   Performance Rating. It provides data to us
        The Performance Rating combines      Discount is lower than the Enrollment   via a secure wireless transmission. We then
        information from your driving behavior with  Discount.
                                                                                   share the data we receive with you on the
        an overall profile that is used to calculate
                                             If we ever change Drivewise to allow for   Drivewise customer website. You will see
        your Performance Rating Discount. The
                                             additional cost for poor driving performance,  your driving results for any given trip within
        information tracked includes:
                                             we’ll let you know in advance.        about 24 hours of your drive.
           – Mileage
                                             I want my Performance Rating Discount to  I’m having problems installing my device.
           – Driving time of day             be better. What can I do?             How can you help?
           – Hard and extreme braking        The Performance Rating is calculated on   The device plugs into the OBD-II port for
                                             a rolling basis using 12 months of driving   your vehicle, which is typically under the
           – Speeds at or above 80 mph
                                             information. The factors measured include  dashboard on the driver’s side.
        One event is unlikely to have a significant  miles driven, driving time of day, hard and  Some vehicles have the OBD-II port access
        effect on your score. For example, we  extreme braking, and excessive speed.   in unusual spots. Find your vehicle’s port
        understand that braking may be necessary   Here are a few ways to try to increase   location or view a sample installation.
        to avoid an accident caused by another  your discount:
        person or animal. However, a pattern of  – Average 25–30 miles per day or less   If you still have difficulty locating your OBD-
        frequent hard braking could affect your                                    II port or installing your device, please call
        Performance Rating.                     – Try to avoid high speeds         the Drivewise Customer Team at 1-877-431-
                                                                                   7670.
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