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NO B.S. Guide to Successful Marketing Automation 181INDEX6HH%u0003DOVR%u0003CRM (customer relationship management)marketing triangle, 14market research, 95%u201398, 118market research survey, 1420DUWLQR%u000f%u00035XVVHOO%u000f%u0003%u0017%u0015%u00b2%u0017%u0016%u000f%u0003%u0014%u0019%u0013mastermind concept, 160measurement, 26%u201327Meyer, Paul J., 24Midjourney, 164Miller, Ray, 112Net Promoter Score (NPS), 74newspaper ads, 141HZ%u0003