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Easily manage your account

at ColonialLife.com

Plan administrator services

As a plan administrator, you have a lot on your plate. The Colonial Life
for Clients portal is here to provide you a faster, simpler and more intuitive
way to manage your company’s benefits anywhere, anytime.

Streamline your to-do list by taking advantage of online features such as:
Billing and payment

„ Review invoices due, past due, scheduled or paid
„ Pay invoices
„ Quickly find what you’re looking for using search capability and filters
„ Reconcile invoices online whether you choose to pay online or by mail.
Employee administration

„ Review and update employee details
„ View and change employee coverage
„ Enter upcoming employee leave of absence
Become a member today: HRAnswersNow®

1. Go to ColonialLife.com and click Register or Access this one-stop shop for quick answers to thousands of HR questions –

Login in the upper-right corner. with explanations in easy-to-understand language.
2. After selecting Plan Administrator, fill out the The portal offers you:
request form and click Submit.
„ Faster service than calling/emailing
3. Enjoy faster service and easier benefits
management from your favorite device! „ Confirmation when a service request is complete
„ Simplified invoice payment and management
„ Secure file transfer and other convenient account control features
Learn more Policyholder services

Your employees can save time when they manage their policies and enjoy
Find out how to streamline your day by features through ColonialLife.com. They can:
learning more about the Colonial Life for „ Streamline the claims process. File claims online easily using our
Clients portal. Just visit ColonialLife.com/ eClaims feature.
ClientPortal to see what this online account „ Check claim status and download claim forms
administration platform can do for you. „ Request direct deposit for claim benefit payments
„ View policy information

Contact Us For assistance, visit the policyholder section of our website or call 1-800-325-4368.
To join this site, employees can simply: Go to ColonialLife.com, click Register
While the Colonial Life for Clients portal offers speedy in the upper-right corner and follow the instructions.
and convenient account management, there may be
times when a personal conversation with a member HRAnswersNow®, provided by CCH Inc., is available with select insurance offerings. Terms and availability of service are
from the Colonial Life team is needed. subject to change. Services are not valid after coverage terminates. May not be available in all states. See your Colonial Life
benefits representative for details.
Experienced specialists are available to help you
between 8 a.m. and 7 p.m. EST. Visit the Contact Us
page on the Colonial Life for Clients portal or email us Insurance products are underwritten by Colonial Life & Accident Insurance Company, Columbia, SC.
at MyAccountAdministration@ColonialLife.com. ©2020 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a 10-20 | 101551-8
registered trademark and marketing brand of Colonial Life & Accident Insurance Company.