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Easily manage your account



                                                      at ColonialLife.com







                                                      Plan administrator services


                                                      As a plan administrator, you have a lot on your plate. ColonialLife.com
                                                      is here to help with tools and services that make it easier to do business
                                                      with us.

                                                      Here are the services you can access online:

                                                      Billing and payment

                                                         „    Receive an email when a new bill is posted online.
                                                         „    Download current bills or view a 12-month history of past bills.
                                                         „    Review and adjust policy and billing information. If you prefer,
                                                            you can submit your payroll deduction file, and we’ll do the rest.
                                                         „    Schedule or submit your payment through our secure online
                                                            payment service.


      Become a member today:                          Employee administration

                                                         „    Update employees’ personal information.
      1.  Go to ColonialLife.com and click Register in


        the upper-right corner.                          „    Cancel or reinstate a policy.
      2.   After choosing Plan Administrator, fill out the   „    Change tax status.
        request form and click Submit.                                   ®
      3. For assistance, please call 1-800-256-7004 or email   HRAnswersNow
        MyAccountAdministration@ColonialLife.com.     Access this one-stop shop for quick answers to thousands of HR questions –
                                                      with explanations in easy-to-understand language.


      Learn more                                      Policyholder services
                                                      Your employees can manage their policies through ColonialLife.com. They can:

      Take a self-guided tour when it suits              „    File claims online easily through our eClaims feature.
      your schedule. Just visit the  plan                „    Check claim status and download claim forms.
      administrator website and go to the                „    Request claim benefit payments to be deposited directly into their
      Getting Started box on the home page.                 bank account.
                                                         „    View policy information.

                                                      For assistance, visit the policyholder section of our website or call 1-800-325-4368.
      Contact Us                                      To join this site, employees can simply:  Go to ColonialLife.com, click Register

                                                      in the upper-right corner and follow the instructions.
      While we offer the speed and convenience of
      online services, we understand that sometimes
      there’s no substitution for a personal conversation.
                                                      HRAnswersNow®, provided by CCH Inc., is available with select insurance offerings. Terms and availability of service are
      Experienced specialists are available to help    subject to change. Services are not valid after coverage terminates. May not be available in all states. See your Colonial Life
                                                      benefits representative for details.
      you between  8 a.m. and 7 p.m. ET.
      Contact 1-800-256-7004 or email us at           Insurance products are underwritten by Colonial Life & Accident Insurance Company.
                                                      ©2017 Colonial Life & Accident Insurance Company. All rights reserved. Colonial Life is a
      MyAccountAdministration@ ColonialLife.com.      registered trademark and marketing brand of Colonial Life & Accident Insurance Company.   3-17  |  101551-4
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