Page 4 - Buyer Packet
P. 4
10+ CUSTOMER SERVICE COMMITMENT
As the team you have chosen to exclusively represent you in
the purchase of your new home, we promise that we will:
Provide you with 10+ customer service during
1 the entire buying process. 2 Organize and schedule your home search process.
Discuss the benefits and drawbacks of each home Provide you with on-going updates on available
3 4
in relation to your specific needs. homes.
Advise you on the terms and issues of the offer
5 Help you to compare homes and make a decision. 6 and fill out the purchase agreement.
Coordinate and supervise the preparation of all
7 Present your offer and negotiate on your behalf. 8 closing documents and guide you through the
closing process.
9 Help you resolve any closing issues. 10 Assist with any post-closing issues.
11 Return all messages within 24 hours. 12 Be present at your final closing appointment.
