Page 180 - 2023 PPIAC RMIC BOOK

EFFECTIVE COMMUNICATION

1. Importance of Communication
• Clear and concise communication is vital for successful relationships.
• Develop strong communication skills to establish trust and rapport with law enforcement & clients.
2. Listening
• Aggressive Listening helps gather crucial information
• Take notes and ask clarifying questions to demonstrate active engagement.
3. Tailoring Your Message
• Adapt your language and tone to match your audience's understanding.
• Use plain language when discussing complex investigative matters.
4. Non-Verbal Communication
• Pay attention to body language, facial expressions, and gestures.
• Present yourself professionally to create a positive impression.

SUCCESS