Page 223 - 12558 Drexler Builder Binder.pdf
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TROUBLESHOOTING




              Temperature Too High                Drips from T&P Relief              If the water pressure is between 50

            If the water temperature is too hot:  Valve Discharge Pipe               and 60 psi, a Thermal Expansion Tank
                                                                                     is installed and properly pressurized,
            •  Install or adjust the Thermostatic  A small amount of water dripping from   and the valve has been cleared of any
              Mixing Valves for each point-of-use  the Temperature and Pressure (T&P)   debris, and it s  ll drips, the valve may
              (see manufacturer’s instructions),  Relief Valve usually means the home’s   be broken—have a qualied person

              or                                water pressure is too high or you need   replace the T&P relief valve.
                                                a properly sized and pressurized Ther-
            •  Adjust the thermostat(s) on the                                         Water Odor
              water heater (see Step 10 in the  mal Expansion Tank. Refer to Step 1 in
              installation section of this manual).  the Installa  on sec  on of this manual   Harmless bacteria normally present in
                                                for more informa  on. A large amount   tap water can mul  ply in water heat-
            A nonfunc  oning thermostat or a    of hot water coming from the T&P     ers and give o   a “ro  en egg” smell.
            shorted hea  ng element can cause ex-  discharge pipe may be due to the tank   Although elimina  ng the bacteria that
            tremely hot water. If the Temperature   overhea  ng.                     causes “smelly water”  with a Chlorina-
            and Pressure Relief Valve (T&P Valve)                                      on system is the only sure treatment,
            releases large amounts of very hot     WARNING! Do not cap or plug the   in some cases, the standard anode
            water, it is likely due to a shorted heat-  T&P relief valve or discharge pipe,   rod that came with your water heater
            ing element, or more rarely a nonfunc-  and do not operate the water heater   can be replaced with a special zinc
             oning thermostat, or the thermostat   without a func  oning T&P Relief Valve   anode rod which may help reduce or


            does not t snuggly against the tank.    - this could cause an explosion.  eliminate the odor. Contact a qualied
            Very high water temperatures can also   Water pressure too high. High water   person.
            cause the Energy Cut O   (ECO) to trip   pressure can cause the T&P Relief
            (see page 19). Turn power o   un  l   Valve to drip. Install a Pressure Reduc-  NOTE: To protect the tank, an anode
            this problem is xed.               ing Valve (PRV) on the main cold water   rod must be installed in the water

                                                                                     heater at all   mes or the warranty is
                                                supply line. Adjust the PRV to between   void.
              Low Water Pressure                50 and 60 psi.
                                                                                     In cases where the “ro  en egg” smell
            Check both the cold and hot water at a     Thermal Expansion Tank. Install a   is pronounced, you can raise the tank
            sink to determine if the lower pressure   Thermal Expansion Tank. If a Thermal   temperature to 140°F in order to re-
            is only on the hot water side. If both hot   Expansion Tank is already installed and   duce bacteria growth in the tank.
            and cold faucets have low pressure, call   the T&P Relief Valve discharge pipe   atures increase the risk of scalding, if
       TROUBLESHOOTING  primary causes of this are:  sure or the internal bladder may be   you set the thermostat(s) higher than
                                                drips, the Thermal Expansion Tank may
                                                                                        WARNING! Because higher temper-
            your local water u  lity. If the low pres-
                                                be pressurized to the wrong pres-
            sure is only on the hot water side, the
                                                                                     120°F, Thermosta  c Mixing Valves
                                                defec  ve. Refer to the instruc  ons that
            •  Melted heat traps or dip tube. Sol-
                                                                                     at each point-of-use are par  cularly
                                                came with the Thermal Expansion Tank
              dering copper pipes while they are
                                                for more informa  on.
                                                                                     important (page 4).
              connected to the water heater can
              melt the heat traps inside the hot
                                                Debris. In rare cases, debris can s  ck
              and cold water connections or the
                                                inside the T&P Relief Valve preven  ng
              dip tube (cold water side). Melted
              heat traps or a melted dip tube can
                                                case, the T&P Relief Valve discharge
              restrict the flow of hot water. If that’s
              the case, replace the heat traps or  the valve from sea  ng fully. In that
                                                pipe will drip. You may be able to clear
              dip tube.                         debris from the T&P Relief Valve by
                                                manually opera  ng the valve, allowing
            •  Partially closed supply valve. Open  small quan    es of water to ush out

              the water heater’s supply valve
              fully.                            the debris. See the label on the T&P
                                                Relief Valve for instruc  ons.
             20 • Residen  al Electric Water Heater Use and Care Guide
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