Page 191 - Massage Therapy School Program

Student Quiz: Massage Therapy & Retailing
Student Name_______________________________________ Date ____________ Score _______
Circle the correct answer.
1. What are the three C’s of Selling?
a. Counseling, Convincing, Complying
b. Consultation, Convenience, Compliance
c. Consultation, Choice, Codes
d. Creativity, Convenience, Credentials
2. What is the percentage mark-up with keystoning?
a. 10
b. 25
c. 75
d. 100
3. What does the acronym BUS stands for?
a. Business, Use, Sell
b. Buyer, Understand, Seller
c. Believe, Use, Supply
d. Believe, Understand, Satisfy
4. Which of the following is a false statement?
a. To succeed in retailing, you need to carry at least 15 different products.
b. Choose products that you use in your practice or are a direct extension of your work.
c. Charge a fair but profitable price.
d. Educate yourself on the products you use and sell.
5. Which of the following is a true statement
a. It is important to coerce your clients into buying your products
b. Employers don’t expect therapists to sell products.
c. Using a product in a session is the best way to generate sales.
d. Place products behind the reception desk to avoid shoplifting.
Massage Therapy & Retailing – Student Quiz
©March 2012, P05507, Rev. 0