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THRUST 4: FINANCIAL SUSTAINABILITY
                                     COST SAVING AND FINANCIAL MANAGEMENT

                        PERFORMANCE                                  TARGET
                   NO.                 REFERENCE
                          INDICATOR                  2021     2022     2023     2024     2025
                        Percentage of
                   34  receivables     UNIVERSITY      -      30%      25%      20%      15%
                        beyond terms



                   OPERATIONAL DEFINITION


                   Percentage of receivables which are beyond terms (to mitigate bad debts).




                   ACTION PLAN                                         SCHOOLS/ DEPARTMENTS
                                                                       INVOLVED


     214             •  Debt collection strategies through reminders, DCA, CTOS
                        and court action                               Bursar’s Office



                   MONITORING MECHANISM



                     •  Bursar’s Office
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