Page 73 - Lakeland Catholic Technology Plan

“A CATHOLIC COMMUNITY OF LEARNERS OPENING HEARTS MINDS AND DOORS....”
9. District, School and Staff Level Technical Support Improvements - Continued
Alberta SuperNet
The Alberta SuperNet was built to connect public institutions across the province – schools, hospitals, colleges, universities, libraries, and municipal offices – to a broadband network for high-speed Internet access, video conferencing, and other services. It’s a network of fibre cables and towers currently reaching 429 communities across Alberta.
Actions
Who
What
When
Priority
Develop and pilot a Three Level Technical Support Model with a view to improving technical service levels. This area will require appropriate training and support at the staff, school and district level.
Director of Technology and Technology Staff
Develop and pilot Three Level Technical Support Model
Sept 2000
Ongoing
One
Note: Staff will be provided with “routine” hardware and software technical level support training and skills.
Note: Continue the School Level Technical Integration Lead Teacher Position designated in each school. This position will add the responsibility for ongoing “routine” on-site hardware and software technical support.
Note:The School Level Technology Integration Lead Teachers will be the main contact for technical support services at the school level.
The SuperNet is designed to cover Alberta’s 661,000 km2 and serve its population of 3.5 million people, including
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