Page 11 - Member Handbook

Your account DMEA offers flexible account account account options
options
in in order to to meet the varied needs o of our membership The following account account options
options
are available to to residential members:
Traditional
You’re probably most accustomed to to to this type of of account The energy you you consume during a a a a a a a a a a a billing cycle cycle is is billed to to to you you you at at at the completion of of that cycle cycle Each month you you receive a a a a a a a bill bill bill with a a a a a a a set payment due date Auto pay You You have the the choice to to to to set your your traditional account up on on on on auto auto pay pay pay DMEA will automatically draft draft your your your payment on on on on the the due date each month Your bill can be drafted directly from your your your checking or or savings account or or charged to your credit card Budget billing This program allows you you to make a a a a a a a a a flat payment each month regardless of how much energy you you you you use DMEA determines the correct amount by estimating your your average monthly consumption based on on on on your your previous year’s use use There is an an an an an annual true-up process and if if necessary you you you you are credited for excess payments or or billed if if you you used more energy than planned My My Choice Choice (prepay)
My My Choice Choice is is DMEA’s prepay prepay billing program Your electricity is is purchased
in in in advance which allows you you to to customize your payments payments Make smaller more frequent payments payments rather than paying one monthly monthly bill bill My Choice members members do not not receive a a a a a a a a a a a monthly monthly bill bill You track your energy use via SmartHub or or through text and email notifications My Choice members members are not not subject to late fees fees fees disconnect fees fees fees or or reconnect fees fees fees 10