Page 64 - eBOOK VERSION 8 BOOK 2 of 2 JUL 2022

STANDARD OPERATING PROCEDURE Research Administration SOP No: A006 SOP Title: Ongoing Trainings
1. PURPOSE
The purpose of this standard operating procedure (SOP) is to define the development and provision of training for ongoing skillsets and competencies for a clinical research coordinators (CRC) or clinical research associates (CRA) in research administration (RA) made by the team leads.
2. INTRODUCTION
Ongoing skillsets and competencies are defined as the “knowledge, skills, and abilities necessary to meet the requirements of the job. There is a focus on problematic aspects of the job, new technologies, and high-risk activities.” As ongoing skillsets and competencies are redefined annually upon review of new regulations, policies, processes, and technologies, leadership will develop a training plan in order to empower all employees to meet newly established expectations. The team should complete the training, use the supporting resources available to them, and seek opportunities to gain direct experience on the competencies and skillsets in order that they will be able to perform to the standards defined in the Performance Excellence Accountability for Children’s Health (PEAC) metrics.
3. SCOPE
The development and provision of training is a shared responsibility of the leadership and clinical education team. Role-specific training is defined in the training plan, provided by RA, and is expected to be completed by the team.
4. RESPONSIBILITIES
4.1 Development of the Training Plan
Ongoing skillsets and competencies are redefined annually (see A003). A supporting training plan is developed and provided by RA in order that the team is empowered to demonstrate the newly established expectations per the outlined performance appraisal metrics. Additionally, the need for interim training opportunities are informed to new policies, procedures, technology (e.g., EPIC upgrades, learning databases, etc.), and resources.
4.2 Provision of Training & Resources
Maintaining a high-level, functional team, who are equipped to maintain their job performance to the standard when given study assignments with acuity levels within the acceptable range for their job position, is a central focus of RA. Therefore, a training plan should be developed to support all ongoing competencies and skillsets are reviewed in reference to relevant protocol and documentation of the employee’s fulfilment of their job requirements and important contributions as documented on their annual job performance review, PEAC form.
4.3 Documentation of Training Fulfilments
Upon completion of training, the team leads are responsible for documenting attendance, certificate of completion, or documentation of fulfil for all training
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