Page 42 - PPO Diaries

PPO Diaries

❖ A brief overview of the project

For flipkart, majority of deliveries are done by in-house delivery
boys, but during festive sales delivery load will be as high as 3
times a normal day load. To cater such spikes in demand,
flipkart is working on some new low cost, high flexible alternate
delivery models. One such model is partnering with kiranas. My
project is to compare flipkart’s kirana model with competitors,
derive parameters of comparison, identify capabilities &
limitations of the process from field visits and based on that
study design a robust kirana model.

❖ How is a normal day at the Internship?
GUNDA VENKATESH
If there is no planned field visit for the day, then typically my
FLIPKART day starts around 10 a.m. For most part, I’d be meeting people
who are direct/indirect stake holders for my project to discuss
__________________________________________ my ideas & get their inputs. By evening, I’d consolidate my work

GENERAL INFORMATION & present it to my buddy (team member assigned by manage to
help me out) & manager, there upon we’d critically examine
Batch: PGDIM 25 each idea to see if its fits with the new model I’m developing.
On handful of days when I had to go for field visit, my day starts
BTech: VIT University at 5 a.m. I’d be visiting a delivery hub & interacting with hub in-
charges, truck drivers, sorters/helpers & delivery boys there.
Stream: Electronics & Then I’d go to kiranas, interact with owners and workers to find

Communication out difficulties they face while using app or going out for
deliveries. Post lunch, I’d be back in office, working on report
Work Ex: Cognizant which I’d submit by evening. There upon I’d have meeting with

my manager, buddy & other stake holders on new findings and their impact on the model.

❖ What are the challenges faced during Internship?

Significant challenge I faced during internship is gathering data for the project, be it from competitor companies

or within the organization. The data I required for this project is mostly confidential and me being an intern, I have

to meet each stakeholder multiple times to convince them to share data.

❖ What did you do right and what did you do wrong?

One thing I feel I’ve done right is, I went to maximum possible field visits in my stint. It helped me understand

practical problems faced on-ground & bring new ideas to the table. One thing I feel I could’ve done better is,

project planning. Though all my objectives for the project are fulfilled, I felt if I could’ve planned better, I would’ve

been able to run a pilot for new model.

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