Page 31 - GBC Spring 2023 Eng

others as well as our own. These are the unspoken messages like facial expressions, body language, tone and innuendo. Work on the skill to know yourself and others in a more intuitive way. Often what is not said is more important.
TIP #5: LIMIT OF 5 OR 10
Perhaps the hardest strategy is the need to manage how much we say in one message. Attention spans are short, and they are even shorter for younger generations because of technology-based talk (few characters and concise), so I recommend people limit their text messages to five sentences and their email messages to ten sentences. Too many words and
your reader will never get to the middle much less the end of your message.
BE INTENTIONAL WITH YOUR COMMUNICATION
People are often caught up in themselves when communicating that they do not pay attention to the other person and they certainly do not recognize generational differences that should influence how they speak/present. We spend too much time in own heads and thoughts and ramble without getting to the point. Or worse, we are not sure “what is my ask”.
Make communication something that has some forethought and intention:
• Who am I talking to and what is the best way to communicate?
• How can my message be made concise and what is the preferred method to send that message?
• What is my “ask” and have I confirmed understanding with the other person?
• Am I clear in making my point?
Different generations in the workplace demand different types of communication. A little education about generational needs and habits will greatly improve your interactions. Put the odds in your favour so conversations are effective and productive.
Golf Business Canada
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