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03 DIGITAL PRESENTATION & COMMUNICATIONS                                                                                                                                                                  25
























































                                                                                                                   RE-ACTING STEPS AND                                                                   USING SKETCHED STEPS TO
                                                                                                                   SKETCHING THEM                                                               UNDERSTAND HUMAN INTERACTION









                                                                                                                                                                                     WHEN DESIGNING PRODUCTS FOR USER CENTRED
                                                                                                                                                                                       DESIGN, WE HAVE TO UNDERSTAND STEPS THAT
                                                                                                                                                                                         ARE A POSSIBLE OBSTACLES. BY CREATING A
                                                                                                                                                                                       STORYBOARD OF THE SERVICE, IT IS EASIER TO
                                                                                                                                                                                          FIND PROBLEMS AND POSSIBLE SOLUTIONS.


                                                                                                                                                                                   STORYBOARD PROCESS



                                                                                                                                                                                                      VISUALISATION
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