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30. Project 13: Hacking COVID19                                                                 Designs

                                                                                                   How can this problem be solved?
                           Where the problem stems from?
                                                                                                  • Something that will entertain Jack during the day.
                           Jack wants constant reassurance                                        • Something that will block out the noise for Rachel.
                           for his mother, to understand what                                     • A product that with reassure Jack.
                           is happening.                                                          • Device that will keep an eye on Jack while Rachel
                                                                                                      is working.








     What reassurance is Jack looking                                                                             How the problem started
     for throughtout the day?                                                                                     Due to Jack not being able
                                                                                                                  to attend school because of COVID,
     • What is for breakfast, lunch or dinner.                                                                    he is home all the time.
     • At what time can he have these meals.
     • When can he have his biscuits.                               Focused Area
     • What will he be doing for that day.
     • What will he be doing for the rest of the week.
     • When will he be going to school.
     • When will he be going to his dad's house.
                                                                                                     Jack was able                   Jack was still
                                                                                                      to look after                   attending
                                                                                                   himself during the                his school a
                                                                                                          day.                     few days a week.



                       What are the emotions?                                                 Rachel only          Assumptions

                                                                                                                                         Jack is limited in
                                                                                              Jack was not
       Stressful            Annoying                 Confusion      Sad                      worked when                               where he could go.
                                                                                                 around.
                    Rachel                Angry        Jack
              Asking constant                   Jack not getting
                  questions:                      Reassurance:                                     Jack has things

     Frustration               Angry         Restless        Frustration                         to do each day to               Their lives hadn’t
                                                                                                                                  changed much
                                                                                                 keep him occupied.               due to COVID.
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