Page 72 - Wayne Keating
P. 72

ACB’s Accepted Customer Beliefs










                                      Overwhelmed with the complexity and                                                                     Restoring peace of mind by reassuring
                                      frequency of their appointment care.                                                                    the user through their life



                                      Losing self confidence as a result of
                                      needing help to remember dates and

                                      times.


                                      Want to extend their self control and
                                      independence for as long as possible                                                                    To maintain and strengthen

                                      without care required.                                                                                  independence



                                       Feeling of constant stress, part due
                                       to overstimulation of remembering

                                       many dates and part due to the
                                       rising anxiety of missing

                                       appointments.                                                                                           Promoting self control and reducing stress


                                      At this age, cognitive activity is at                                                                    and anxiety discreetly
                                      a priority in order to remain in con-
                                      trol of daily life .



                                      Require some form of serenity to their

                                      daily lives as currently they feel like
                                      life is overcoming them.

                                                                                                                                                      KBB Key Brand Benefit










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