Page 7 - Process_Book_Amol

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Intr
oduction

e
Objectiv

diff
fact
t
es
esear
er
e
The ch objectiv is o explor ent ors
r

in
flights
booking
the
case
pr
for
concerning ocess international

ecognises
gency
ur
emer
ess,
of gencies. It r time , str budget

limitation, the choice websites d-
and
platform
vs.
thir
(airline

fact
aff
par apps) as the ors ecting last-minute booking.
ty

Ther
efor the study intends o learn about users' needs,
e,
t

expectations, pain points, and deciding viour during
beha

essful conditions, with y emphasis on international
str
primar

effor
o
int
how
y
inv
students. est ts establishing
It
necessar
also
well-designed qualities could lift user experience quality and

enable better efficacy in gency flight bookings while
emer

ds superior inter
dir
ecting t
owar action design solutions.

ation
This will also include the consider of which design

attributes will help shape the smooth booking experience in

essur
situations.
decision-
high-pr
these It
understanding,
will
ed

ering
insights
making, and booking viour in off
r
,
beha
esulting

leading o action design solutions that could enable
t
inter

a
o
t
tr
students
other
international and v book flights
their
ellers

e efficiently
mor
essful cir
cumstances.
en str
, e
en giv
v

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