Page 47 - Eve McCabe
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SCOPE
MAPPING PROJECT & CONSTRAINTS
STALKHOLDERS SURROUNDING HSE
INITIAL RESEARCH SAYS A RUSHED RELEASE PROCESS
STALKHOLDER CONSTRAINTS MAY INCREASE READMITIONS
(22/01)
RESEARCH
ANALYSIS - Readmitions of patients cost the HSE.
FRAMING Average of €878 per night in hospital.
(28/01) HSE
- Returning to hospital within 30 days
DISCOVER is classes as a readmition.
UNDERSTANDING HYPOTHESIS
WHY DEFINE REQUIREMENTS (07/02)
- If patient feels the discharge was rushed,
can feel inadequate discussion of
PATIENT pallitive/ home care needs.
- Causes stress and confusion at home, in
SYNTHESISM OF INFORMED 3 DIRECTIONS turn causes things like medication/ nutrition
SOLUTION SETS (03/03) noncompliance. Not helping recovery.
- Sudden discharge
- Hard to identify post-acute care needs
FAMILY “What did the doctor say”
EXECUTE DEVELOPE + TEST PARTICIPENT ENGAGMENT I don’t
SOLUTION (24/03)
DELIVER remember
- Already stressed and busy from the
GP/ high demanding job. Patients who are
SOLUTION HEALTHCARE readmitted will be downbeat and stressed.
OUTPUTS WORKER This will not help their job.
FINAL PROPOSAL - Well being and post- acute care improved
(29/04) will reduce readmitions