Page 53 - Arlen Walsh

Target Users Journey Map

Visual Physical Cognotive

Physical

Impairments

Difficulty opening the door Difficulty reaching clothes Difficulty opening the tray

BLIND WHEELCHAIR MEMORY LOSS

Total or near-total loss of vision. Improve clothes carrying issues The users memory degrades Cognitive

Individuals with blindness may Accessability to door Improve over time. reducing the users impairments

have some or none access to clothing ability to understand the

light perception Make cleanser tray easy to open washing machine

Make door easy to open / close

Too many buttons and settings Cognitive overload Not knowing when the wash
is complete

Visual

COLOUR BLINDNESS STROKE DEMENTIA impairments

Difficulty distinguishing between Carrying clothes on their lap in can cause the user to put on washing

certain colours or seeing difficult. Some wheelchair for multiple cycles of forget that they

colours at all. users opt to carry their clothes had already put the machine on to

in a bag/box. Clothes often fall clean Visibilty issues Need of assistance Visibility causing spillage

under wheels of the wheelchair

Credit:Eoghan Fallon- Sketches