Page 13 - Winsight 2021 Benefit Guide

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Flores has been selected as the new benefits administrator for your 2021 Flexible

Spending Account (FSA) plan.

DEDICATED SERVICE: We’re committed to service excellence

A professional dedicated account manager will be assigned specifically to help Winsight employees.
Your dedicated account manager is Kiah VanTull.

When you call our offices at (800) 532-3327 during regular business hours, you’ll be connected to a real
person, right from the start. No phone trees.

INNOVATIVE TECHNOLOGY: Manage your account from
anywhere, anytime

Flores247.com
File claims, view balances, email your account manager and
more from our participant web portal, flores247.com.

Flores Mobile App
Download our Flores Mobile app to view balances, file claims
and check transactions made on your benefits card.

e-Status Notification Alerts
We will notify you via email when we receive a claim, after
your claim is reviewed, and when your reimbursement is
sent, or when debit card documentation is needed.

Emails come directly from your account manager. Hit reply to
send a question and get a reply from a real person!

IVR/SMS
Text “BALANCE” to (888) 586-3994 to receive text message
notifications about your balance or call to receive plan
information over the phone 24/7.

Ready to experience the Flores difference?

Enroll in the FSA plan during your company’s open enrollment period.

800-532-3327

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