Page 1 - DRIVES Newsletter October 24 Issue 2 2019
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October 24, 2019                                                             Issue 2
      Issue 1

                                                                             UPDATE

The DRIVES Project Team, DDS Management Team and a few special guests        • The first All Hands On
gathered recently for the official kickoff of the Project. Members of the        Deck Meeting was held
Department of Revenue (DOR) DRIVES Phase One Project Team were on                where all the Team
hand to support the launch of Phase Two. A synopsis of the project included      Leads gave updates
the project goals which are outlined below.
                                                                             • Definition Meetings
            DRIVES GOALS                            DRIVES GOALS                 Continue

    Improve                                 Provide                          • A Team Building Event
• Customer Service and                  • Enforcement of best practices for      was a huge success

    communication                           IT and business                  • Developer Training was
• Data integrity                        • Real-time document scanning and        completed and Tasks
• Efficiency and accuracy of all                                                 were assigned
                                            image retrieval
    business processes                  • Intuitive user interfaces          • DRIVES Team got their
• Internal Processes                    • Transaction interaction enforcing      official photos taken
• Integration of external and
                                            standard operating practices     • Organizational Change
    trusted-party partner interactions  • A comprehensive real-time report       Management (OCM) is
• Information access, accuracy,                                                  drafting a plan
                                            infrastructure
    consistency and security            • Alternate delivery services to     • Meetings with IV&V
                                                                                 prove successful
    Reduce                                  customers
• Fraud and fraudulent activities       • An easily modified system for      • Kevin Stump had a
• Paperwork and paper flow                                                       birthday surprise at the
                                            adapting to changes                  All Hands On Meeting
                                        • An adaptive architecture that

                                            supports emerging technologies
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