Page 24 - DDS FY2020 Annual Report

DDS AGENCY STRUCTURE

ANNUAL
REPORT
2020

Office of Investigative Services (OIS)
The Office of Investigative Services (OIS) employs a staff of 13
P.O.S.T. certified law enforcement officers, an office manager,
and three investigative assistants and an Intelligence Analyst,
who focus on the investigation of allegations of driver’s license
fraud and misconduct by the DDS’ employees. They also
conduct background checks on applicants for employment
and customers seeking credentials in some programs
regulated by the DDS.
As depicted in the graph below, the DDS continues its fight to
ensure the security and integrity of Georgia’s license issuance
process. Our investigators collaborate with federal, state and
local law enforcement agencies in the interdiction of crimes
relating to identity theft, fraud, forgery, and other crimes.
These efforts included over 6,500 instances in which the DDS
provided information to outside law enforcement agencies to
further their investigations. OIS is responsible for the agency’s
Emergency Response Plan (ERP) including providing Active
Shooter Training for all Team Members. The unit coordinates
emergency drills at HQ and locations throughout the state.

Investigation Types - FY2020
12

545 722

n Background Checks
n Fraud Cases
n Internal Affairs Cases

24 GEORGIA DEPARTMENT OF DRIVER SERVICES